Question 1

What's included in a Full Vehicle History Check?

Accepted Answer

A full check adds the paid history data returned by our providers, which can include outstanding finance, police and insurance stolen markers, write-off records and category, salvage and scrapped records, mileage verification, previous keepers, plate and colour changes, and import or export records. We only display data genuinely returned for that vehicle.

Question 2

How much does a full check cost?

Accepted Answer

A single Full Vehicle History Check is £7.99. A 3-check pack is £12.99 (£4.33 per check) and a 6-check pack is £19.99 (£3.33 per check).

Question 3

How do multi-check packs work?

Accepted Answer

Packs are credits held against your RoadLux account. Each report uses exactly one credit, and your remaining balance is always shown in My Reports.

Question 4

Do RoadLux+ members get a discount?

Accepted Answer

Yes. RoadLux+ members save 50% on eligible single Vehicle History Checks. Member discounts are not combined with multi-check packs unless stated.

Question 5

Can I download a PDF?

Accepted Answer

Yes. Every purchased report can be downloaded as a branded PDF built from your saved report data.

Question 6

Are my reports saved?

Accepted Answer

Purchased reports are saved as permanent snapshots and can be reopened at any time from My Reports. Reopening a report never re-runs the check, so the original check date is always shown.

Question 7

What if some information is missing?

Accepted Answer

If a data source does not return a value we show 'Not available'. We never convert missing data into a clear or pass result.

Question 8

How quickly is my report delivered?

Accepted Answer

Reports are generated immediately after successful payment and are usually ready within seconds.

Question 9

What happens if report generation fails?

Accepted Answer

Your purchase is preserved and you are never charged twice. We show that your report is being prepared and complete it as soon as the data source responds.

Question 10

What are the limitations of a vehicle history report?

Accepted Answer

A report reflects the records held by our data sources at the time of the check. It is not a mechanical inspection and does not guarantee the condition of a vehicle. Always inspect the vehicle and verify the VIN in person.

Frequently asked questions